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Who We Work With

We work with public agencies, businesses, developers, and utilities who lack sufficient staff resources, time, or expertise to move their projects forward effectively and efficiently.  Our clients include cities, counties, service agencies, resource agencies, residential and commercial real estate developers, heavy industry, large commercial companies, schools, churches, law firms, and other consulting firms. What all of these disparate clients have in common is a need for assistance in getting their projects implemented, whether it’s completing environmental review, obtaining planning approvals, or securing permits. (For a list of clients served by DHA, click here.)

Are you experiencing any of these challenges?

  • Your staff is stretched beyond capacity.
  • Your projects are getting bogged down by an endless succession of hurdles and problems.
  • You lack the in-house expertise to address the regulatory requirements applicable to your project.
  • You are concerned about liability in the event of legal challenges to decisions made by the public agency.
  • Important details of project implementation are slipping through the cracks.
  • You are struggling to maintain sufficient coordination between the many different individuals and organizations whose participation is required for success of the project — such as a multi-disciplinary environmental review team; many individual technical specialists; a wide-ranging design team of engineers, architects, and landscape architects; or all of the above — and this lack of coordination threatens to cause costly delays in project implementation.
  • The needs of the project are being met, but mounting consulting fees are breaking the budget.

If so, these are the types of problems DHA solves for its clients.

Clients are likely to be successful working with us if:

You take pride in the quality of your work. You care about more than just maximizing profit or minimizing cost; you want to do things right, and you care about producing a high-quality product.  You recognize that this approach can be cost-effective and compatible with profits, and that it can actually reduce costs over the full course of project implementation.

Communication and responsibility are important to you. You don’t want to be involved in hand-holding, but you recognize that in order for your consultant to work effectively and efficiently for you, you occasionally need to provide direction, make a decision, or provide data, plans, or other project-related information.  Therefore, you are committed to communicating with your consultant in a timely manner when your input is necessary.

You adhere to the highest standards of honesty and integrity. You are not looking to take ethical shortcuts or sweep real problems under the rug.  You want to be above-board and play by the rules, and you expect your consultant to do the same.

You accept responsibility and have reasonable expectations. You don’t expect your consultant to work miracles and you don’t expect your consultant to make up for lost time caused by substantial delays outside the control of the consultant.  That said, you expect the consultant to be fully accountable in every way—on schedule, budget, and quality and thoroughness of the work.

You view problems as challenges to be overcome. You recognize that life is full of problems, and no project is complete without one or two (or more) of them. Rather than being demoralized by them, you welcome the problems as challenges to be met and puzzles to be solved, and enjoy working collaboratively with your consultants to successfully address those challenges.  At the end of the day, these are the projects that bring you the most satisfaction.

Where to go next?

Now that you know the kind of clients we work with, the issues we help them resolve and what our clients need to do to ensure their success, click on this link to learn more about How We Work.

“In some cities we are lucky enough to suggest who that [project planner] might be or what firm and we often recommend Doug. One of the reasons I enjoy working with Doug is because he is a smaller firm and I get better service and more personal attention from the principal, which I like. I find that a smaller firm is a better value, versus working with a larger firm with more overhead and enormous staffs.”

Ray Panek
Senior Vice-President of Forward Planning and Land Development
KB Home South Bay, Inc
Pleasanton, CA


“Doug brings a broad range of project experience ranging from commercial and residential to industrial projects. I would feel confident referring anybody to Doug on almost any project. Doug has been one of the most reliable and dependable people on making sure everything is done properly that I have seen.”

Bruce Jensen, Senior Planner
Alameda County Planning Department
Hayward, CA

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Photography by Doug Herring
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